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I am sure many people complain use to be the long wait, is was due to the amount of patients that was coming in. Trust I never had any complain just the long wait before,... read moreI am sure many people complain use to be the long wait, is was due to the amount of patients that was coming in. Trust I never had any complain just the long wait before, but other then that as far of there care is excellent they really explain things to you and take there time. Nothing is never perfect for anyone. Think of this as if you were entering a restaurant would you go to the empty or the one that's full. Sometimes in life we just need to set aside that's really bothering us. I'm surprise of there ratings goes to show you that is not true, at least not for me. The lady who help me yesterday she is just a sweet heart I went in and fast service about an hour I was out. People always support this doctors and staff they are there for you. I was never worried about this Covid thing. Especially when they have staff that are always cleaning their tools and are extremely clean. Trust me I'm neat freak .. I thank you for your care, and I thought i leave you with this rating of 5. read less
George K.7/15/2020I am a frequent patient at this place and see and listen to everything. I hear multiple patients constantly asking employees when they are going to be called and it takes away from them actually... read moreI am a frequent patient at this place and see and listen to everything. I hear multiple patients constantly asking employees when they are going to be called and it takes away from them actually doing their job- no wonder it takes so long to be called. Also, I understand it is a long process, they do extensive exams and testing on me every visit ensuring me that I am being checked to my entirety. I see the staff does get overwhelmed from the constant complaints (wouldn't you?) but they have always been extremely helpful to me. I am also a diabetic patient and the ladies have given me cookies and juice to help with my sugar and have even checked my sugar for me! I love this place and the amount of patients constantly going back shows how exceptional their doctors are! Speaking of Doctors...they sometimes have up to 5 Doctors on the floor so of course there will be multiple people scheduled for the same time..that is what one of the ladies kindly explained to me. I will continue going to this place for their service and just prepare myself mentally for the wait. read less
ANNE P.2/29/2020My mother had eye surgery there. Never have I been to a Facility that is so well-oiled as The NY Eye Surgery Center on Pelham Parkway. Staff were patient, empathetic, caring, kind, and knowledgeable. I... read moreMy mother had eye surgery there. Never have I been to a Facility that is so well-oiled as The NY Eye Surgery Center on Pelham Parkway. Staff were patient, empathetic, caring, kind, and knowledgeable. I left a message for a call back after hours to verify some information prior to the surgery the night before and one female employee called me back within the hour answered all of my questions. My mother was called minutes from out arrival. Surgery was quick, under 1 hour and a half. Fantastic customer service and patient care service. 5 *’s read less
Rosemary D.2/29/2020 They tell u ahead of time that it will take a few hours. They are the best. So u wanna go to a place that is quick and u end up messing up ur eyes?... read moreThey tell u ahead of time that it will take a few hours. They are the best. So u wanna go to a place that is quick and u end up messing up ur eyes? They do exam your eyes with eye drops, they test for everything. They cant rush surgeries. They have recover after to make sure. You want private service, then go and pay cash to do it. All of you have insurance. You want a sloppy job done, then u will go blind. Or a great job done to save ur site. Bunch of u grateful poor old ppl. read less
Nyvia V.7/29/2019They tell u ahead of time that it will take a few hours. They are the best. So u wanna go to a place that is quick and u end up messing up ur eyes?... read moreThey tell u ahead of time that it will take a few hours. They are the best. So u wanna go to a place that is quick and u end up messing up ur eyes? They do exam your eyes with eye drops, they test for everything. They cant rush surgeries. They have recover after to make sure. You want private service, then go and pay cash to do it. All of you have insurance. You want a sloppy job done, then u will go blind. Or a great job done to save ur site. Bunch of u grateful poor old ppl. read less
Sunshine H.6/30/2019EXCEPTIONAL, DEDICATED, GOOD HEART Dr Radcliffe is an extraordinary eye doctor. he works one day a week serving Manhattan patients and four days a week in a Bronx clinic. He gave up being in NYU LANGONE hospital so that... read moreDr Radcliffe is an extraordinary eye doctor. he works one day a week serving Manhattan patients and four days a week in a Bronx clinic. He gave up being in NYU LANGONE hospital so that he could serve the under-served people of the Bronx four days a week.
he is a concerned dedicated doctor and is generous of spirit to his patients.
It is obvious that medicine and aiding patients is more important than wealth,
WOW
A genuine human being. I suggested to him that he is a NGO for the Bronx; helping those that need help the most.
And he lectures and publishes, which benefits the profession but has the side benefit of keeping Dr Radcliffe current on the new and present practices and issues.
pw read lessSelf-verified p.3/31/2019Dr. Radcliffe is the most highly skilled eye surgeon you may ever have the good fortune to employ. He has seen me successfully through two eye surgeries and many serious and challenging conditions. I have... read moreDr. Radcliffe is the most highly skilled eye surgeon you may ever have the good fortune to employ. He has seen me successfully through two eye surgeries and many serious and challenging conditions. I have never found Dr. Radcliffe to be anything but caring, compassionate and extremely professional. He is simply a great doctor. read less
Lawrence S.2/23/2019They tell u ahead of time that it will take a few hours. They are the best. So u wanna go to a place that is quick and u end up messing up ur eyes?... read moreThey tell u ahead of time that it will take a few hours. They are the best. So u wanna go to a place that is quick and u end up messing up ur eyes? They do exam your eyes with eye drops, they test for everything. They cant rush surgeries. They have recover after to make sure. You want private service, then go and pay cash to do it. All of you have insurance. You want a sloppy job done, then u will go blind. Or a great job done to save ur site. Bunch of u grateful poor old ppl. read less
Sunshine H.12/13/2018-
They tell u ahead of time that it will take a few hours. They are the best. So u wanna go to a place that is quick and u end up messing up ur eyes?... read moreThey tell u ahead of time that it will take a few hours. They are the best. So u wanna go to a place that is quick and u end up messing up ur eyes? They do exam your eyes with eye drops, they test for everything. They cant rush surgeries. They have recover after to make sure. You want private service, then go and pay cash to do it. All of you have insurance. You want a sloppy job done, then u will go blind. Or a great job done to save ur site. Bunch of u grateful poor old ppl. read less
Sunshine H.10/23/2018 -
Dr. Radcliffe is an amazing doctor. If I had a friend or relative with Glaucoma as I do, I would immediately send them to Dr. Radcliffe. It is rare to find a doctor with his... read moreDr. Radcliffe is an amazing doctor. If I had a friend or relative with Glaucoma as I do, I would immediately send them to Dr. Radcliffe. It is rare to find a doctor with his skill, care and patience. This is coming from someone who has seen many Glaucoma doctors. He has brought my 30+ pressure levels under full control. I fully trust his decisions regarding the health of my eyes. He is experienced with all forms of surgery so will recommend the best options for you. I can't recommend him more. read less
Wilson K.8/03/2018I saw Dr. Radcliffe for cataract and glaucoma surgeries. He is not only incredible in his field, but one of the most caring and helpful medical professionals i have ever encountered. This was complicated scheduling... read moreI saw Dr. Radcliffe for cataract and glaucoma surgeries. He is not only incredible in his field, but one of the most caring and helpful medical professionals i have ever encountered. This was complicated scheduling as both eyes were involved and I was out of the country. Gerard Scalera , the Practice Administrator was an amazing life saver. He and I communicated via email for weeks to get everything organized. He did everything including insurance clearance , and multiple schedules, all with efficiency and a smile (i think). Upon arrival the entire team at NY Eye Surgery was welcoming and helpful, not to mention booking car or van service to and from appointments. I had expedited appointments for my many unexpected follow up appointments -- very appreciative and grateful for that! Dr, Radcliffe and team are the best! Thank you. read less
Hallie T.7/23/2018 This man is an excellent doctor, very thorough, and personable. He performed laser surgery on my eyes for glaucoma. My eye pressure every time I go for routine check ups, every six months, is normal!... read moreThis man is an excellent doctor, very thorough, and personable. He performed laser surgery on my eyes for glaucoma. My eye pressure every time I go for routine check ups, every six months, is normal! This may not happen for every patient. I think I got lucky because we caught my glaucoma early but I would highly recommend Dr. Radcliffe to anyone. read less
John A.7/23/2018I saw Dr. Radcliffe for cataract and glaucoma surgeries. He is not only incredible in his field, but one of the most caring and helpful medical professionals i have ever encountered. This was complicated scheduling... read moreI saw Dr. Radcliffe for cataract and glaucoma surgeries. He is not only incredible in his field, but one of the most caring and helpful medical professionals i have ever encountered. This was complicated scheduling as both eyes were involved and I was out of the country. Gerard Scalera , the Practice Administrator was an amazing life saver. He and I communicated via email for weeks to get everything organized. He did everything including insurance clearance , and multiple schedules, all with efficiency and a smile (i think). Upon arrival the entire team at NY Eye Surgery was welcoming and helpful, not to mention booking car or van service to and from appointments. I had expedited appointments for my many unexpected follow up appointments -- very appreciative and grateful for that! Dr, Radcliffe and team are the best! Thank you. read less
Hallie T.6/30/2018I saw Dr. Radcliffe for cataract and glaucoma surgeries. He is not only incredible in his field, but one of the most caring and helpful medical professionals i have ever encountered. This was complicated scheduling... read moreI saw Dr. Radcliffe for cataract and glaucoma surgeries. He is not only incredible in his field, but one of the most caring and helpful medical professionals i have ever encountered. This was complicated scheduling as both eyes were involved and I was out of the country. Gerard Scalera , the Practice Administrator was an amazing life saver. He and I communicated via email for weeks to get everything organized. He did everything including insurance clearance , and multiple schedules, all with efficiency and a smile (i think). Upon arrival the entire team at NY Eye Surgery was welcoming and helpful, not to mention booking car or van service to and from appointments. I had expedited appointments for my many unexpected follow up appointments -- very appreciative and grateful for that! Dr, Radcliffe and team are the best! Thank you. read less
Hallie T.12/13/2017-
I saw Dr. Radcliffe for cataract and glaucoma surgeries. He is not only incredible in his field, but one of the most caring and helpful medical professionals i have ever encountered. This was complicated scheduling... read moreI saw Dr. Radcliffe for cataract and glaucoma surgeries. He is not only incredible in his field, but one of the most caring and helpful medical professionals i have ever encountered. This was complicated scheduling as both eyes were involved and I was out of the country. Gerard Scalera , the Practice Administrator was an amazing life saver. He and I communicated via email for weeks to get everything organized. He did everything including insurance clearance , and multiple schedules, all with efficiency and a smile (i think). Upon arrival the entire team at NY Eye Surgery was welcoming and helpful, not to mention booking car or van service to and from appointments. I had expedited appointments for my many unexpected follow up appointments -- very appreciative and grateful for that! Dr, Radcliffe and team are the best! Thank you. read less
Hallie T.11/14/2017As a New Yorker, I have the best doctors available to me. I was seeing a very prestigious medical group who were unable to control my glaucoma. They referred me to Dr. Radcliffe,... read moreAs a New Yorker, I have the best doctors available to me. I was seeing a very prestigious medical group who were unable to control my glaucoma. They referred me to Dr. Radcliffe, and he was able to bring my glaucoma under control. read less
Self-verified p.10/05/2017 I been coming to Dr.Radcliffe for 10 years give or take. Back when He was at Cornell Presbyterian When He left Cornell to start at Nyu I transferred as well. I didn't want... read moreI been coming to Dr.Radcliffe for 10 years give or take. Back when He was at Cornell Presbyterian When He left Cornell to start at Nyu I transferred as well. I didn't want someone else. I was comfortable with Dr.Radcliffe he loves what he does he explains to you were you can understand everything he doing during the visit. He walks you threw treatments. I came to him my diagnosis was Glaucoma, Now with the help from him & treatment I no longer have it. Thanks MY OPHTHALMOLOGIST IS BETTER ?? read less
Lena4/26/2017My apt. was at 9am. I got there around 8:15 am. I left around 11:50am.I went to see Dr.Radcliffe and he made me feel comfortable enough. He was nice and knowledgeable and answered all... read moreMy apt. was at 9am. I got there around 8:15 am. I left around 11:50am.I went to see Dr.Radcliffe and he made me feel comfortable enough. He was nice and knowledgeable and answered all my questions. I was really nervous about getting an eye surgery but he made me feel like it's an easy procedure. The nurses and technicians were all very nice too but the biggest negative is the wait time. Too many people and over crowded and tiny parking lot. I would love to continue to see Dr. Radcliffe for followups if he was located in Manhattan and not in Bronx. I highly recommend Dr. Radcliffe. Great doctor. read less
Sara C.11/14/2016Dr. Radcliffe is a superb diagnostician and surgeon. My mom, now 86, has been his patient for 8+ years. We followed him from Weill Cornell to his new practice at NYU in midtown Manhattan. ... read moreDr. Radcliffe is a superb diagnostician and surgeon. My mom, now 86, has been his patient for 8+ years. We followed him from Weill Cornell to his new practice at NYU in midtown Manhattan. Dr. Radcliffe has monitored my mom for glaucoma, and recently removed cataracts from each eye. Surgery was smooth & fast & painless, and recovery was quick. He's friendly and answers all .... Alas, waiting time at NYU is always 1+ hours! VERY short-staffed support & office crew, feels disorganized. read less
Greek l.8/19/2016A Caring and Professional Doctor I was referred to Dr. Nathan Radcliffe. My medical issue was that the pressure in my left eye was high. I found Dr. Radcliffe to be very caring and he makes you feel at ease!... read moreI was referred to Dr. Nathan Radcliffe. My medical issue was that the pressure in my left eye was high. I found Dr. Radcliffe to be very caring and he makes you feel at ease! I figured I needed some type of surgery and he discussed at length 2 types with me. Dr. Radcliff decided to try a new drop in my eye. I went back the next day and this drop lowered my pressure. Now I don't need the surgery. read less
Self-verified p.12/17/2015-
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Exceptional care for Glaucoma I was referred to Dr. Radcliffe by my long-time and trusted Ophthalmologist as he could no longer manage my high interocular pressure. After one visit with Dr. Radcliffe my pressure has been lowered to... read moreI was referred to Dr. Radcliffe by my long-time and trusted Ophthalmologist as he could no longer manage my high interocular pressure. After one visit with Dr. Radcliffe my pressure has been lowered to the normal range and been stable for the past 15 months. Dr. Radcliffe is a terrific doctor who cares about his patients. He's may not be "warm and fuzzy", but he has given me the best care possible and I trust him completely. read less
Self-verified p.8/08/2012