Patient Reviews

Crowded, very long wait time.

OMG, the day after surgery I can see the difference in my vision. I have only had one eye done so far, but the results are amazing. The day after surgery my eye lid is... read moreOMG, the day after surgery I can see the difference in my vision. I have only had one eye done so far, but the results are amazing. The day after surgery my eye lid is a little swollen and vision is a little blurry, but I actually have peripheral vision now. The wait time is questionable, however after being a patient, they are just thorough and there is a wait between exams. I would recommend them to anyone looking for professionalism because it does still exist. Thank you Dr. Pettinelli and all of your associates. read less

Ese lugar donde se practican exámenes visuales y hoperaciones y tratamientos de la vista es excelente con el tratado profesional y el trato humano. Exámenes profesionales y también... read moreEse lugar donde se practican exámenes visuales y hoperaciones y tratamientos de la vista es excelente con el tratado profesional y el trato humano. Exámenes profesionales y también muy buen del personal que recibe a los pacientes cuando llegan para recibir su cita médica en centro médico visual. Me siento muy complacido de todo el personal de ese centro médico visual y le agradezco inmensamente a mi oftalmologo y sirujano su trato tan humano y afectivo que siempre me ha dado.El es el doctor Damion pepinillo.Es además de profesional un ser maravilloso porque siempre me ha tratado de una manera afectuosa read less

I have been going here since I was 12 years old. I trust no other doctors with my eyes. I see only with one eye and I don't care how long I have to wait,... read moreI have been going here since I was 12 years old. I trust no other doctors with my eyes. I see only with one eye and I don't care how long I have to wait, I have to feel safe. My vision is safe in their care. Thanks for all they do. read less

Took longer than I’d like but staff was very kind to me, especially Andrea. Shouts out to her!

I was in and out in less than an hour. Andrea and Dr. Pathay were great. They were super informative and very friendly. They took the time to answer all my questions and the examination... read moreI was in and out in less than an hour. Andrea and Dr. Pathay were great. They were super informative and very friendly. They took the time to answer all my questions and the examination was very thorough. I would recommend anyone to visit this great team of medical professionals. read less

Dr. Pathway is my doctor. I think she is second to none. Her nurses and all other staff are just wonderful. Dr. God bless you and all your staff.

We just had a surgical review appointment for our 81-year-old mother and the whole process went smoothly. We were greeted upon our arrival, went to see Dr. Radcliffe and his amazing assistance, Kristina. ... read moreWe just had a surgical review appointment for our 81-year-old mother and the whole process went smoothly. We were greeted upon our arrival, went to see Dr. Radcliffe and his amazing assistance, Kristina. Finally we were provided clear instructions from the lovely Jacqueline on our next steps. Overall, a very good experience for us. read less

Excelente

I hadI had two surgeriesThe doctor take care of everyone

It's a little bit of a wait however my family and I have been coming here for years and I won't go anywhere else. This place is great and worth it.

On April 28, 2021 I underwent cataract surgery. I found the staff very personable and professional. Nancy at the front desk checked me in. Danielle fitted me for the cataracts. Amanda checked me in the... read moreOn April 28, 2021 I underwent cataract surgery. I found the staff very personable and professional. Nancy at the front desk checked me in. Danielle fitted me for the cataracts. Amanda checked me in the surgery waiting room. The surgical team were wonderful! I want to acknowledge Dr. Zimmerbar the anesthesiologist, and the caring nurses Tyler, Avalina, Mary and Jean. My eye surgeon Dr. Nathan Radcliffe is an excellent and caring doctor! read less

Great care, great staff, great docs-you may wait but good service and they care!

Dr Pathay is the best .she lets you know everything you need to know about your eye health . you be there long hours but thorough eye exams .

Good doctors

I am sure many people complain use to be the long wait, is was due to the amount of patients that was coming in. Trust I never had any complain just the long wait before,... read moreI am sure many people complain use to be the long wait, is was due to the amount of patients that was coming in. Trust I never had any complain just the long wait before, but other then that as far of there care is excellent they really explain things to you and take there time. Nothing is never perfect for anyone. Think of this as if you were entering a restaurant would you go to the empty or the one that's full. Sometimes in life we just need to set aside that's really bothering us. I'm surprise of there ratings goes to show you that is not true, at least not for me. The lady who help me yesterday she is just a sweet heart I went in and fast service about an hour I was out. People always support this doctors and staff they are there for you. I was never worried about this Covid thing. Especially when they have staff that are always cleaning their tools and are extremely clean. Trust me I'm neat freak .. I thank you for your care, and I thought i leave you with this rating of 5. read less

I am sure many people complain use to be the long wait, is was due to the amount of patients that was coming in. Trust I never had any complain just the long wait before,... read moreI am sure many people complain use to be the long wait, is was due to the amount of patients that was coming in. Trust I never had any complain just the long wait before, but other then that as far of there care is excellent they really explain things to you and take there time. Nothing is never perfect for anyone. Think of this as if you were entering a restaurant would you go to the empty or the one that's full. Sometimes in life we just need to set aside that's really bothering us. I'm surprise of there ratings goes to show you that is not true, at least not for me. The lady who help me yesterday she is just a sweet heart I went in and fast service about an hour I was out. People always support this doctors and staff they are there for you. I was never worried about this Covid thing. Especially when they have staff that are always cleaning their tools and are extremely clean. Trust me I'm neat freak .. I thank you for your care, and I thought i leave you with this rating of 5. read less

Everything is Great and Professional employees are fantastic. Dr. D.P. was Great. Caring and Helpful in my Surgery. Going back for checkup.

I am a frequent patient at this place and see and listen to everything. I hear multiple patients constantly asking employees when they are going to be called and it takes away from them actually... read moreI am a frequent patient at this place and see and listen to everything. I hear multiple patients constantly asking employees when they are going to be called and it takes away from them actually doing their job- no wonder it takes so long to be called. Also, I understand it is a long process, they do extensive exams and testing on me every visit ensuring me that I am being checked to my entirety. I see the staff does get overwhelmed from the constant complaints (wouldn't you?) but they have always been extremely helpful to me. I am also a diabetic patient and the ladies have given me cookies and juice to help with my sugar and have even checked my sugar for me! I love this place and the amount of patients constantly going back shows how exceptional their doctors are! Speaking of Doctors...they sometimes have up to 5 Doctors on the floor so of course there will be multiple people scheduled for the same time..that is what one of the ladies kindly explained to me. I will continue going to this place for their service and just prepare myself mentally for the wait. read less

My mother had eye surgery there. Never have I been to a Facility that is so well-oiled as The NY Eye Surgery Center on Pelham Parkway. Staff were patient, empathetic, caring, kind, and knowledgeable. I... read moreMy mother had eye surgery there. Never have I been to a Facility that is so well-oiled as The NY Eye Surgery Center on Pelham Parkway. Staff were patient, empathetic, caring, kind, and knowledgeable. I left a message for a call back after hours to verify some information prior to the surgery the night before and one female employee called me back within the hour answered all of my questions. My mother was called minutes from out arrival. Surgery was quick, under 1 hour and a half. Fantastic customer service and patient care service. 5 *’s read less

Excelente atención , los doctores muy capacitados y también los precios yo estoy muy contenta

Everything is Great and Professional employees are fantastic.

Buena atencion al cliente y eficiencia

They tell u ahead of time that it will take a few hours. They are the best. So u wanna go to a place that is quick and u end up messing up ur eyes?... read moreThey tell u ahead of time that it will take a few hours. They are the best. So u wanna go to a place that is quick and u end up messing up ur eyes? They do exam your eyes with eye drops, they test for everything. They cant rush surgeries. They have recover after to make sure. You want private service, then go and pay cash to do it. All of you have insurance. You want a sloppy job done, then u will go blind. Or a great job done to save ur site. Bunch of u grateful poor old ppl. read less

They tell u ahead of time that it will take a few hours. They are the best. So u wanna go to a place that is quick and u end up messing up ur eyes?... read moreThey tell u ahead of time that it will take a few hours. They are the best. So u wanna go to a place that is quick and u end up messing up ur eyes? They do exam your eyes with eye drops, they test for everything. They cant rush surgeries. They have recover after to make sure. You want private service, then go and pay cash to do it. All of you have insurance. You want a sloppy job done, then u will go blind. Or a great job done to save ur site. Bunch of u grateful poor old ppl. read less

Friendly, staff and the Dr. Is the best.

They tell u ahead of time that it will take a few hours. They are the best. So u wanna go to a place that is quick and u end up messing up ur eyes?... read moreThey tell u ahead of time that it will take a few hours. They are the best. So u wanna go to a place that is quick and u end up messing up ur eyes? They do exam your eyes with eye drops, they test for everything. They cant rush surgeries. They have recover after to make sure. You want private service, then go and pay cash to do it. All of you have insurance. You want a sloppy job done, then u will go blind. Or a great job done to save ur site. Bunch of u grateful poor old ppl. read less

This is the best hospital ever the staff and the doctors are so friendly and helpfull I would recomend. This place a 100 percent. My husband had cataract surgery and everyone was so helpful and friendly

Good place - everyone from docs to managers to techs know what they are doing.

Great doctors and friendly staff - all very helpful.

Dr. Radcliffe is an expert in his field, and incredibly available. He took considerable time and attention throughout my numerous appointments with him, and returned my calls and inquiries in real time .

Great doctor and a great experience Dr. Radcliffe is an expert in his field, and incredibly available. He took considerable time and attention throughout my numerous appointments with him, and returned my calls and inquiries in real time .

EXCEPTIONAL, DEDICATED, GOOD HEART Dr Radcliffe is an extraordinary eye doctor. he works one day a week serving Manhattan patients and four days a week in a Bronx clinic. He gave up being in NYU LANGONE hospital so that... read moreDr Radcliffe is an extraordinary eye doctor. he works one day a week serving Manhattan patients and four days a week in a Bronx clinic. He gave up being in NYU LANGONE hospital so that he could serve the under-served people of the Bronx four days a week.
he is a concerned dedicated doctor and is generous of spirit to his patients.
It is obvious that medicine and aiding patients is more important than wealth,
WOW
A genuine human being. I suggested to him that he is a NGO for the Bronx; helping those that need help the most.
And he lectures and publishes, which benefits the profession but has the side benefit of keeping Dr Radcliffe current on the new and present practices and issues.
pw read less

Dr. Radcliffe is the most highly skilled eye surgeon you may ever have the good fortune to employ. He has seen me successfully through two eye surgeries and many serious and challenging conditions. I have... read moreDr. Radcliffe is the most highly skilled eye surgeon you may ever have the good fortune to employ. He has seen me successfully through two eye surgeries and many serious and challenging conditions. I have never found Dr. Radcliffe to be anything but caring, compassionate and extremely professional. He is simply a great doctor. read less

Friendly, staff and the Dr. Is the best.

Had my eye surgery done, could not ask for better serve. My vision improve don't need glasses as much as before.

They tell u ahead of time that it will take a few hours. They are the best. So u wanna go to a place that is quick and u end up messing up ur eyes?... read moreThey tell u ahead of time that it will take a few hours. They are the best. So u wanna go to a place that is quick and u end up messing up ur eyes? They do exam your eyes with eye drops, they test for everything. They cant rush surgeries. They have recover after to make sure. You want private service, then go and pay cash to do it. All of you have insurance. You want a sloppy job done, then u will go blind. Or a great job done to save ur site. Bunch of u grateful poor old ppl. read less

Good place - everyone from docs to managers to techs know what they are doing.

Great doctors and friendly staff - all very helpful.

Great docs, nice clinic

This is the best hospital ever the staff and the doctors are so friendly and helpfull I would recomend. This place a 100 percent. My husband had cataract surgery and everyone was so helpful and friendly

Good place - everyone from docs to managers to techs know what they are doing.

Great docs, nice clinic

I went I had to wait but I love this place I’m going back

Had my eye surgery done, could not ask for better serve. My vision improve don't need glasses as much as before.

They tell u ahead of time that it will take a few hours. They are the best. So u wanna go to a place that is quick and u end up messing up ur eyes?... read moreThey tell u ahead of time that it will take a few hours. They are the best. So u wanna go to a place that is quick and u end up messing up ur eyes? They do exam your eyes with eye drops, they test for everything. They cant rush surgeries. They have recover after to make sure. You want private service, then go and pay cash to do it. All of you have insurance. You want a sloppy job done, then u will go blind. Or a great job done to save ur site. Bunch of u grateful poor old ppl. read less

This is the best hospital ever the staff and the doctors are so friendly and helpfull I would recomend. This place a 100 percent. My husband had cataract surgery and everyone was so helpful and friendly

Dr. Radcliffe is an amazing doctor. If I had a friend or relative with Glaucoma as I do, I would immediately send them to Dr. Radcliffe. It is rare to find a doctor with his... read moreDr. Radcliffe is an amazing doctor. If I had a friend or relative with Glaucoma as I do, I would immediately send them to Dr. Radcliffe. It is rare to find a doctor with his skill, care and patience. This is coming from someone who has seen many Glaucoma doctors. He has brought my 30+ pressure levels under full control. I fully trust his decisions regarding the health of my eyes. He is experienced with all forms of surgery so will recommend the best options for you. I can't recommend him more. read less

Good place - everyone from docs to managers to techs know what they are doing.

Great doctors and friendly staff - all very helpful.

Great docs, nice clinic

Had my eye surgery done, could not ask for better serve. My vision improve don't need glasses as much as before.

My family and I have been going to NY Eye for years. Good doctors and friendly staff. You may wait a little bit, but the care is top notch!

I saw Dr. Radcliffe for cataract and glaucoma surgeries. He is not only incredible in his field, but one of the most caring and helpful medical professionals i have ever encountered. This was complicated scheduling... read moreI saw Dr. Radcliffe for cataract and glaucoma surgeries. He is not only incredible in his field, but one of the most caring and helpful medical professionals i have ever encountered. This was complicated scheduling as both eyes were involved and I was out of the country. Gerard Scalera , the Practice Administrator was an amazing life saver. He and I communicated via email for weeks to get everything organized. He did everything including insurance clearance , and multiple schedules, all with efficiency and a smile (i think). Upon arrival the entire team at NY Eye Surgery was welcoming and helpful, not to mention booking car or van service to and from appointments. I had expedited appointments for my many unexpected follow up appointments -- very appreciative and grateful for that! Dr, Radcliffe and team are the best! Thank you. read less

This man is an excellent doctor, very thorough, and personable. He performed laser surgery on my eyes for glaucoma. My eye pressure every time I go for routine check ups, every six months, is normal!... read moreThis man is an excellent doctor, very thorough, and personable. He performed laser surgery on my eyes for glaucoma. My eye pressure every time I go for routine check ups, every six months, is normal! This may not happen for every patient. I think I got lucky because we caught my glaucoma early but I would highly recommend Dr. Radcliffe to anyone. read less

Great docs, nice clinic

Had my eye surgery done, could not ask for better serve. My vision improve don't need glasses as much as before.

My family and I have been going to NY Eye for years. Good doctors and friendly staff. You may wait a little bit, but the care is top notch!

I saw Dr. Radcliffe for cataract and glaucoma surgeries. He is not only incredible in his field, but one of the most caring and helpful medical professionals i have ever encountered. This was complicated scheduling... read moreI saw Dr. Radcliffe for cataract and glaucoma surgeries. He is not only incredible in his field, but one of the most caring and helpful medical professionals i have ever encountered. This was complicated scheduling as both eyes were involved and I was out of the country. Gerard Scalera , the Practice Administrator was an amazing life saver. He and I communicated via email for weeks to get everything organized. He did everything including insurance clearance , and multiple schedules, all with efficiency and a smile (i think). Upon arrival the entire team at NY Eye Surgery was welcoming and helpful, not to mention booking car or van service to and from appointments. I had expedited appointments for my many unexpected follow up appointments -- very appreciative and grateful for that! Dr, Radcliffe and team are the best! Thank you. read less

My family and I have been going to NY Eye for years. Good doctors and friendly staff. You may wait a little bit, but the care is top notch!

I saw Dr. Radcliffe for cataract and glaucoma surgeries. He is not only incredible in his field, but one of the most caring and helpful medical professionals i have ever encountered. This was complicated scheduling... read moreI saw Dr. Radcliffe for cataract and glaucoma surgeries. He is not only incredible in his field, but one of the most caring and helpful medical professionals i have ever encountered. This was complicated scheduling as both eyes were involved and I was out of the country. Gerard Scalera , the Practice Administrator was an amazing life saver. He and I communicated via email for weeks to get everything organized. He did everything including insurance clearance , and multiple schedules, all with efficiency and a smile (i think). Upon arrival the entire team at NY Eye Surgery was welcoming and helpful, not to mention booking car or van service to and from appointments. I had expedited appointments for my many unexpected follow up appointments -- very appreciative and grateful for that! Dr, Radcliffe and team are the best! Thank you. read less

While the wait may longer than other places, the staff, doctors and care are exceptional.

saved my eye sight i could cry

My family and I have been going to NY Eye for years. Good doctors and friendly staff. You may wait a little bit, but the care is top notch!

I saw Dr. Radcliffe for cataract and glaucoma surgeries. He is not only incredible in his field, but one of the most caring and helpful medical professionals i have ever encountered. This was complicated scheduling... read moreI saw Dr. Radcliffe for cataract and glaucoma surgeries. He is not only incredible in his field, but one of the most caring and helpful medical professionals i have ever encountered. This was complicated scheduling as both eyes were involved and I was out of the country. Gerard Scalera , the Practice Administrator was an amazing life saver. He and I communicated via email for weeks to get everything organized. He did everything including insurance clearance , and multiple schedules, all with efficiency and a smile (i think). Upon arrival the entire team at NY Eye Surgery was welcoming and helpful, not to mention booking car or van service to and from appointments. I had expedited appointments for my many unexpected follow up appointments -- very appreciative and grateful for that! Dr, Radcliffe and team are the best! Thank you. read less

While the wait may longer than other places, the staff, doctors and care are exceptional.

As a New Yorker, I have the best doctors available to me. I was seeing a very prestigious medical group who were unable to control my glaucoma. They referred me to Dr. Radcliffe,... read moreAs a New Yorker, I have the best doctors available to me. I was seeing a very prestigious medical group who were unable to control my glaucoma. They referred me to Dr. Radcliffe, and he was able to bring my glaucoma under control. read less

While the wait may longer than other places, the staff, doctors and care are exceptional.

Dr. Radcliffe is an excellent Doctor with an amazing bedside manor. He performed Laser surgery on me and the outcome has been perfect.

While the wait may longer than other places, the staff, doctors and care are exceptional.

I been coming to Dr.Radcliffe for 10 years give or take. Back when He was at Cornell Presbyterian When He left Cornell to start at Nyu I transferred as well. I didn't want... read moreI been coming to Dr.Radcliffe for 10 years give or take. Back when He was at Cornell Presbyterian When He left Cornell to start at Nyu I transferred as well. I didn't want someone else. I was comfortable with Dr.Radcliffe he loves what he does he explains to you were you can understand everything he doing during the visit. He walks you threw treatments. I came to him my diagnosis was Glaucoma, Now with the help from him & treatment I no longer have it. Thanks MY OPHTHALMOLOGIST IS BETTER ?? read less

My apt. was at 9am. I got there around 8:15 am. I left around 11:50am.I went to see Dr.Radcliffe and he made me feel comfortable enough. He was nice and knowledgeable and answered all... read moreMy apt. was at 9am. I got there around 8:15 am. I left around 11:50am.I went to see Dr.Radcliffe and he made me feel comfortable enough. He was nice and knowledgeable and answered all my questions. I was really nervous about getting an eye surgery but he made me feel like it's an easy procedure. The nurses and technicians were all very nice too but the biggest negative is the wait time. Too many people and over crowded and tiny parking lot. I would love to continue to see Dr. Radcliffe for followups if he was located in Manhattan and not in Bronx. I highly recommend Dr. Radcliffe. Great doctor. read less

Allstar doc that saved my vision by halting glaucoma from advancing with a complex shunt procedure which he performed with ease as I felt no pain. This was at his location.

Skillful surgeon I was referred to Dr. Radcliff by my corneal surgeon. Had a shunt procedure with Doctor Nathan which lowered my intraocular pressure. The staff at the Bronx location is very friendly and accomadting.

Dr. Radcliffe is a superb diagnostician and surgeon. My mom, now 86, has been his patient for 8+ years. We followed him from Weill Cornell to his new practice at NYU in midtown Manhattan. ... read moreDr. Radcliffe is a superb diagnostician and surgeon. My mom, now 86, has been his patient for 8+ years. We followed him from Weill Cornell to his new practice at NYU in midtown Manhattan. Dr. Radcliffe has monitored my mom for glaucoma, and recently removed cataracts from each eye. Surgery was smooth & fast & painless, and recovery was quick. He's friendly and answers all .... Alas, waiting time at NYU is always 1+ hours! VERY short-staffed support & office crew, feels disorganized. read less

Dr. Fiona Pathay Treated me much better then other doctors have treated me.

So caring and compassionate- calmed my nerves when I needed it most

A Caring and Professional Doctor I was referred to Dr. Nathan Radcliffe. My medical issue was that the pressure in my left eye was high. I found Dr. Radcliffe to be very caring and he makes you feel at ease!... read moreI was referred to Dr. Nathan Radcliffe. My medical issue was that the pressure in my left eye was high. I found Dr. Radcliffe to be very caring and he makes you feel at ease! I figured I needed some type of surgery and he discussed at length 2 types with me. Dr. Radcliff decided to try a new drop in my eye. I went back the next day and this drop lowered my pressure. Now I don't need the surgery. read less

Highly professional and reassuring manner.

Excellent dr. Dr Radcliffe was friendly, polite, and very focused. The entire staff were the same. Very professional in every way. I would definitely recommend the dr and staff.

no regrets glad i didn't listen to other reviews. The ophthalmology dept. at weill cornell medical center is remarkable. Dr. Radcliffe really is an excellant dr in his field

Exceptional care for Glaucoma I was referred to Dr. Radcliffe by my long-time and trusted Ophthalmologist as he could no longer manage my high interocular pressure. After one visit with Dr. Radcliffe my pressure has been lowered to... read moreI was referred to Dr. Radcliffe by my long-time and trusted Ophthalmologist as he could no longer manage my high interocular pressure. After one visit with Dr. Radcliffe my pressure has been lowered to the normal range and been stable for the past 15 months. Dr. Radcliffe is a terrific doctor who cares about his patients. He's may not be "warm and fuzzy", but he has given me the best care possible and I trust him completely. read less